IP Telephony - Build Your Private Telephony Network
TelXpress is an easy-to-use and configurable telephony system, providing its customers the full power of IP telephony. The TelXpress system supports 8 to 1000 users, offers multiple features during conferencing, voicemail, fax to mail, shared line, DISA and signaling. The system also offers integration features like Group Policy, Unified Messaging, CTI, CRM and integration of programming interfaces.
Office communication system
Creating a convenient and multi-featured system, optimal for offices and organizations.
Advanced call router (IVR)
Progressive technology that includes an intellectual voice response and an interface to organizational knowledge systems.
Call archive
Control, recording and viewing the call set, in addition to smart back up that enable searching, retrieving and more.
Interactive communication between computers
Using innovative technology - NetMSG (Instant messaging system + Presence)
"Fax2mail" Service
Enable you to receive fax to any email, and send the fax from the workstation as well, In addition to information and mail systems ("Mail2Fax") include Microsoft Exchange.
Create a multi-site configuration
Using multiple PBX systems or by installing phones on remote sites.
Managing shared conversations
A service that offers conference calls along with video sharing over the IP.
Manage queue/skill
Control and handle a queue/skill based call center.
Telephony Characteristics:
Access to the PBX via IP phone or
soft phone
Link remote sites and remote exchanges
Connects to SIP VoIP providers International calls at a discounted price
Record incoming and outgoing calls
Ability to expand traditional exchanges
(Legacy PBX)
Voice mail including email interface
Multi-menu call router
Multi-user meeting rooms
(up to 10 users)
Fax2Mail service that allows you to receive faxes directly to your email inbox
Standby music from MP3 files
TAPI dialer - Dial directly from OUTLOOK from other software
Record call details to database
(CDR)
Desktop
Enables instant messaging and Prensence through Quality Bytes NetMSGAllows display of names with user statuses as: linked, busy, unavailable, uninterrupted and disconnected
Displays the user ID (CallerID) on the screen when receiving a call
Store call history (received, sent, missed)
Provides API "Screen popping" - Start (especially useful in Call Center and CRM systems) App and run scrips when a call is approved
QBFAX Organizational Fax System
Sending stripes directly from the PBX without the need for a modem or dedicated fax card
Advance enterprise fax system includes an "agent" at the workstation, and an SMTP connection to an Exchange server
Supports sending and receiving faxes Mail2Fax, Fax2Mail including Microsoft Exchange Connector
Provides an API that enables automatic faxing from software applications
Quantitative sending of mailing lists and direct mailing from external systems
A workflow component that allows you to handle a message after receiving or sending a fax
An authorization system that prevents unauthorized users from viewing or changing faxes